About

Reviewey was built by tradies. We know what it’s like to finish a job and chase an invoice for weeks. We know what it’s like to cop an anonymous one-star review on a platform that won’t take it down, won’t tell you who left it, and can’t prove the person ever did business with you.

That’s the problem Reviewey is built to fix.

Why review sites let tradies down

Most review sites were built with one side in mind. Customers get a megaphone. Businesses get whatever shows up, true or not. A single unfair review can sit on your profile for years with nothing you can do about it.

At the same time, businesses deal with the other side of the problem: customers who pay late, shift the scope after the fact, or are plainly difficult to work with. There’s never been a way to check any of that before you commit to a job.

How Reviewey is different

Both sides can review each other, and every review is tied to a real job on the platform. No job, no review. That one rule cuts out fake accounts, rival sabotage, and complaints from people who were never customers.

Customers on Reviewey carry a Reviewey Passport built from how they’ve behaved on past jobs: paying on time, being clear, treating tradies and staff well, keeping their end of the deal. Businesses can check a customer’s passport before they quote. It doesn’t force a decision, it gives you a signal.

Businesses are rated the usual way: quality of work, punctuality, communication, professionalism, price. Because each review is attached to an actual job, what shows up on a business’s profile reflects real customers and real work.

Who Reviewey is for

Anyone who hires a business (renovations, home services, professional services) and any business that wants to work with customers it can trust. Tradies use it heavily because we built it for ourselves first, but the platform works for any service-based business in Australia.

Why customer ratings matter

Taking on a job is a commitment. A business is putting in weeks of labour and thousands of dollars in materials. They deserve to know whether the person on the other end tends to pay on time and behave reasonably. That’s what the Reviewey Passport is for: a portable record of how a customer has behaved on past jobs, not a judgement on them as a person.

That visibility cuts both ways. Good customers build a reputation that makes them easier to work with. Businesses with a strong record win more jobs. Everyone has a reason to keep things clean.

Privacy and data

Accounts are tied to a verified identity so people can’t hide behind throwaway profiles, but personal data is stored securely and only used for running the platform. Customer rating history is visible to the customer themselves, not broadcast publicly. Businesses only see the overall passport score, not the individual reviews behind it.

If you’ve got a question about how Reviewey handles your data, email hello@reviewey.com.au.