Example electrical contractor
Sample review, June 2026
Paid the invoice on time and had the site ready when agreed.
Linked to a recorded job
The Good Customer Passport
Your reputation as a customer, in one place.
A portable record built from approved reviews left by businesses you dealt with. Pay on time and be reasonable, and you can share the summary before the next job.
Free to join. Your history grows as business reviews are approved.
Explore a sample Passport
Sample data only. This record does not belong to a real customer.
S
Sam Whitfield
Sample customer
- Score
- 94/100
- Reviews
- 14
- Confidence
- Established
Summary shared with a business
- Rating
- Excellent
- Strengths
- Pays on time, clear communication
- Watchouts
- No repeated concerns in this sample
When a customer shares their Passport summary, the business receives this snapshot. It does not include individual reviews, reviewer names or comments.
Approved review history
The customer can see the full reviews behind their score.
Example plumbing business
Sample review, March 2026
Clear about the work and easy to reach when access arrangements changed.
Approved review
These example reviews are not included when the customer shares the summary shown in the first tab.
What it does for you
Customers who show up on time and pay on time deserve to be treated like it. The passport is the record that makes that visible.
Your review history
Approved reviews from businesses appear in your passport. Job verification labels appear only when the review is linked to a matching recorded job.
Quote requests that get read
You can share a current score summary when a tradie asks for more context before quoting or booking the work.
Perks from good businesses
A business can use your shared passport summary as extra context before it quotes, books or sets payment terms.
How it's built
Your passport is built from approved reviews left by businesses. Each review shows its available verification label, and a trust receipt appears only when both sides reviewed the same recorded job.
Businesses rate you on five things: paying on time, clear communication, respect on site, follow-through on commitments, and having the site ready as agreed.
Keep your passport strong
Good customers get the best businesses.
Pay on time
Settle invoices in full and on schedule. Payment behaviour is one of the categories businesses can rate.
Be ready
Have the site accessible and prepared so the job can start as agreed.
Communicate
Be clear and realistic about scope, and responsive when things change.
Your passport, your record
You get full visibility of your own passport: every review, who left it, and when. It's your record, not ours.
Businesses you haven't worked with only see the overall passport score and a short summary, not the individual reviews behind it or who left them.
Start building your passport
Free to join. Your history grows after approved business reviews.