Reading a tradies quote without missing the lines that hurt you later

3 min read Reviewey Team
Reading glasses, a navy mug, highlighter and paperweight on a folded document.

The biggest surprises in a job are almost never about the price on the bottom line. They are about the words around the price. The customer signs the quote, the work starts, and then a fortnight later there is an invoice that is twenty per cent higher than expected. Nine times out of ten, the answer was already in the original document. Nobody read the part about exclusions, allowances and variations carefully enough.

Here’s how to read a tradie’s quote so the surprises don’t show up later.

The price is not the most important part of the quote

Most customers read the price first and the rest second. That is backwards. The price is what the document is selling. The conditions are what the document is hiding. Read the scope, exclusions, allowances and payment terms before you let yourself look at the dollar figure. Once a number is in your head, your brain stops reading critically and starts checking whether it can afford the number. By the time you get to the exclusions, you are skimming. Read the words first, then the number.

Look for what is specifically excluded

A good quote will tell you what it doesn’t include. Phrases like does not include, excludes, or subject to are where the disappointment lives. If the quote says does not include making good of wall finishes, that means a hole in the plasterboard is your problem to repair, not theirs. If it says excludes any electrical work outside the immediate connection point, that means the dodgy switchboard you mentioned in passing isn’t part of the job. None of this is dishonest. It is only a problem if you don’t read it.

Watch for the words allowance and provisional

An allowance is a placeholder. The tradie has put a number in the quote for something they can’t exactly price yet, like replacing a seized valve, with the real cost confirmed once they’ve seen it. A provisional sum is the same idea. These items are not fixed. They will be adjusted up or down once the work is done. If you see either word, ask the tradie what the realistic upper end looks like, not just the figure on the page. The bottom line of the quote is the optimistic version. Allowances tell you the pessimistic version is also possible.

Check the validity period

Most quotes are valid for 30 days. Some are valid for 60. After that, the tradie is entitled to come back and reprice. If you get a quote in March and book the job in July, expect the number to move. That is not a bait-and-switch. That is how quoting works. If the quote doesn’t have a validity line, ask. If you sit on a quote for months and then expect the original price, you’ll be the one in the wrong, even if it doesn’t feel like it.

Check who is paying for variations and how

The variations clause is where most disputes live. A variation is any change to the scope after the quote is signed. Maybe you decide to switch the tapware. Maybe the tradie finds an extra issue while opening up a wall. Either way, the quote should explain how variations are priced and approved. Look for whether they require written approval, whether they are charged at an hourly rate or a fixed price, and whether they trigger an extra deposit. If the quote is silent on this, ask before you sign. Otherwise, every change becomes a fresh argument.

If the quote is a single line, it is not a quote

A scrawled price on a text message is not a quote. It is a guess. If a tradie sends you $2,400 for the bathroom with no scope, no inclusions, no exclusions, no terms and no validity period, you don’t have anything to hold them to and they don’t have anything to hold you to. The good ones know this and send something proper. The ones who can’t be bothered are the same ones who’ll be hard to pin down when the invoice doesn’t match the chat. Ask for a written quote. If they won’t send one, that is already an answer.

A tradie’s quote is a small contract. Read it like one. The price is the headline; the conditions are the story. Look at the exclusions, the allowances, the validity, and the variations clause before you say yes. The job will go more cleanly, and so will the relationship with the tradie at the end of it.