Reviewey

Guides

Practical guides on tradies, quotes, and real jobs. Written for the people actually doing the work.

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The ACCC line on review incentives, gifts and discounts

The line between an honest thank-you and an enforceable ACL breach is narrower than most small businesses think. Here is where it falls.
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Asking for a refund or rework without ending up in a legal mess

The Australian Consumer Law sets out a calm, structured process for this. Following it makes a refund or rework far more likely.
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Public liability insurance, why the policy matters more than the logo

A neat van and a printed shirt are not insurance. Here is what to ask for, what it covers and what it does not.
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Home warranty insurance for residential building work

A real protection but a narrow one. Here is when it applies, what it covers and how to verify the cover before paying any deposit.
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Plumbing compliance certificates, what they are and why to keep them

The plumbing equivalent of an electrical compliance certificate, and the cheapest piece of paperwork you can keep on your house.
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What a Certificate of Electrical Safety actually proves

Most homeowners file the certificate without reading it. It is a legal document that protects your insurance, your sale and your warranty rights.
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The licence categories every customer should ask to see

Five minutes checking a tradies licence is the cheapest insurance a customer can buy. Here is what to ask for and how to verify it.
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When a verbal quote becomes legally binding in Australia

Verbal contracts are real contracts, but proving them is the harder part. Here is when a kerbside number actually binds either side.
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Defect liability period, what it covers and how to use it

The friendliest consumer tool in residential building, and the one most customers let lapse without using. Here is how to actually use it.
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Practical completion vs final completion, why the words matter

Two phrases that look identical and trigger very different obligations. Get the date right or the defect liability period works against you.
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Cooling-off rights for residential building work

Most states give you five business days to walk away from a residential building contract. Here is when the right applies and how to use it.
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When you can legally withhold a final payment

Withholding payment is a real consumer tool when used properly and an expensive own-goal when used badly. Here is how to do it cleanly.